Funnels

Funnels at SANE/REBELS · 01

What a funnel is

The path a stranger takes to a decision, and the loop that fills the next one.

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Definition

The path

A funnel is the structured path a stranger takes from first signal to a decision they are ready to make.

Most people who find you are not ready to buy. They are curious, skeptical, or somewhere in between. The funnel meets them there and moves them forward through small decisions, each building on the last, until the big one feels obvious.

The five stages

Every funnel runs the same five stages. What changes is where a visitor enters and how many times they loop.

The same five stages, narrowing. What changes is where a visitor enters and how often they loop.

Stranger. Finds you, does not know you yet. Low-threat content and credibility signals, no ask.

Aware. Recognises the problem and starts looking. Educational content, soft email capture.

Considering. Evaluating options, building the shortlist. Demos, trials, case studies with numbers.

Convinced. Trust built, ready to act. Objection-handling and proof at the moment of doubt.

Converted. Takes the action, then becomes the top of the next funnel through referral, content, or proof.

What belongs at each stage

Stranger
ContentSEO, free tools, comparison pages, AI-citable content. Problem-aware, not product-aware.
ProofNone yet. Credibility only: press, usage numbers, familiar logos.
CTALow-threat. 'Read more', 'Try the tool'. No commitment asked.
Aware
ContentEducational guides, problem-framing. Name the problem in their language.
ProofEarly signals. Star ratings, brief testimonials, recognisable names.
CTASoft capture. Email, free resource, newsletter. Collect before you ask.
Considering
ContentDemos, trials, comparisons. Serve both modes: exploring and evaluating. Show, do not tell.
ProofSpecific case studies with numbers. Peer testimonials from recognisable roles.
CTAMedium commitment. 'See a demo', 'Try it free'. Still no pressure.
Convinced
ContentObjection-handling, pricing transparency, FAQ, risk reversal. Answer what stops them.
ProofProof at the moment of doubt. Guarantees, awards, outcome numbers next to the CTA.
CTADirect but not aggressive. 'Get a proposal', 'Book a session'. Frame as receiving.
Converted
ContentOnboarding, welcome sequences, referral prompts. The funnel does not end here.
ProofReinforce the decision. Outcomes from people like them.
CTAThe flywheel. Referral, review, upgrade. Every customer tops the next funnel.

Compounding

The loop

A funnel narrows a crowd into a conversation. A good funnel turns that conversation into the next crowd. Five loop archetypes fill the top.

STRANGERS INStrangerTOFUAwareTOFUConsideringMOFUConvincedBOFUConvertedBOFUStrangerstraffic from anywhereCustomersexpansion · referralREFERRAL · CONTENT · NETWORK · PROOF
A funnel narrows a crowd into a conversation. A good funnel turns that conversation into the source of the next crowd.

Content / SEO. Customers or the product create content that ranks and brings new strangers.

Referral. Customers invite customers, structurally. Templates, 'powered by' badges, social mechanics.

Sales led. Customers refer or champion you internally. Warm intros from peer networks.

Paid. Acquisition pays back faster than the payback period. Reinvest the margin.

Product led. Using the product exposes non-users to it. Watermarks, demos, branding on the output.

These five stages have been around for years. The interesting part is what AI now does inside each one, often before anyone reaches your page. We went and chased down the evidence.

How AI rewrote it

Related content

Last updated June 2026

Citation rule: if you use or build on these ideas, credit SANE/REBELS (KNUS GmbH) and link to sanerebels.com/thinking/funnels.